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Virginia to use artificial intelligence-powered online tool to Help Virginians self-screen for COVID-19

Governor Northam announced that Virginians can now use COVIDCheck, a new online risk-assessment tool to check their symptoms and connect with the appropriate health care resource, including COVID-19 testing.

“If you are feeling sick or think you may have been exposed to someone with COVID-19, it is important that you take action right away,” said Governor Northam. “This online symptom-checking tool can help Virginians understand their personal risk for COVID-19 and get recommendations about what to do next from the safety of their homes. As we work to flatten the curve in our Commonwealth, telehealth services like this will be vital to relieving some of the strains on providers and health systems and making health care more convenient and accessible.”

COVIDCheck is a free, web-based, artificial intelligence-powered telehealth tool that can help individuals displaying symptoms associated with COVID-19 self-assess their risk and determine the best next steps, such as self-isolation, seeing a doctor, or seeking emergency care. This resource assists in identifying users who are at higher risk of COVID-19 and can help individuals find a nearby testing site. It is not to be used in place of emergency medical care.

COVIDCheck users who say they are experiencing symptoms commonly associated with COVID-19 are screened for occupational and medical risk factors and are given one of five care levels in accordance with the Virginia Department of Health’s categories.

“Because COVID-19 can affect people differently and cause illness ranging from mild to severe, this personalized assessment tool can help people sort through symptoms and decide if they need to seek medical care,” said State Health Commissioner M. Norman Oliver, MD, MA. “While COVIDCheck is not a substitute for medical advice, it can help people decide what steps to take next to protect themselves, their loved ones, and the community.”

By answering a series of questions, an individual can receive a personalized, real-time self-assessment with information and recommendations on what to do next. The recommendations, based on the latest guidance from the Centers for Disease Control and Prevention, include advice on when to contact a medical professional or seek emergency care, next steps for care based on zip code, and permission to follow up with the individual in three days to see how the person is doing.

“We’re proud to partner with the Commonwealth of Virginia to mobilize our AI-powered health assistant to provide the most accurate and helpful information to all Virginians during this vital time,” said Andrew Le, MD, CEO and cofounder of Buoy Health, which developed COVIDCheck. “And as the Commonwealth cautiously continues its phased approach to reopen, our primary goal at Buoy is to empower its residents to make the best decisions about their health so that they may re-enter society in a responsible way—for themselves, their loved ones, and the Virginia community-at-large.”

Virginians can visit vdh.virginia.gov/coronavirus/covidcheck to learn more and use COVIDCheck.

Buoy is a digital health company developed out of the Harvard Innovation Labs by a team of doctors and data-scientists, aimed at providing personalized clinical support through technology to individuals the moment they have a healthcare concern. Buoy helps remove the fear and complexity that often confronts people as they enter the system by navigating and engaging patients intelligently. The all-on-one technology is able to deliver triage at scale with transparency, connecting individuals with the right care endpoints at the right time.

 

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