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The Naughty List- BBB 12 Scams of Christmas

From the Better Business Bureau of Central Virginia:

On the first day of Christmas my true love said to me…watch out for the 12 Scams of Christmas that could ruin your holidays. With the season just around the corner, your BBB offers the following reminders to ensure a scam-free and merry holiday.

  1. Misleading Social Media Ads. Scrolling through social media, you notice items for sale from a small business. Sometimes the business even claims to support a charity to try to get you to order, or they offer a free trial. BBB Scam Tracker receives reports of people paying for items that they never receive, getting charged monthly for a free trial they never signed up for, or receiving an item that is counterfeit or much different from the one advertised. Do your homework and research the company before ordering.
  2. Social Media Gift Exchanges. This scheme pops up each holiday season. There’s a newer version revolving around exchanging bottles of wine, another suggests purchasing $10 gifts online…beware. In all of these versions, participants unwittingly share their personal information, along with those of their family members and friends, and are further tricked into buying and shipping gifts or money to unknown individuals. And– it’s an illegal pyramid scheme.
  3. Holiday Apps. Apple’s App Store and Google Play list dozens of holiday-themed apps where children can video chat live with Santa, light the menorah, watch Santa feed live reindeer, track his sleigh on Christmas Eve, or relay their holiday wish lists. This holiday season, apps may play a more important role than ever. Review privacy policies to see what information will be collected. Be wary of free apps, as they can sometimes contain more advertising than apps that require a nominal fee. Free apps can also contain malware.
  4. Alerts about Compromised Accounts. BBB has been receiving reports on Scam Trackerabout a con claiming your Amazon, Paypal, Netflix or bank account has been compromised. Victims receive an email, call, or text message which explains that there has been suspicious activity on one of their accounts, and it further urges them to take immediate action to prevent the account from being compromised. Be extra cautious about unsolicited calls, emails, and texts.
  5. Free Gift Cards. Nothing brings good cheer like the word ‘FREE’. Scammers have been known to take advantage of this weakness by sending bulk phishing emails requesting that you share personal information to receive free gift cards. In some of these emails, scammers impersonate legitimate companies like Starbucks and promise gift cards to loyal customers that have been supporting their business throughout the pandemic. They may also use pop-up ads or send text messages with links saying you were randomly selected as the winner for a prize.

If you have received an unsolicited email with gift card offers, do not open it. Instead, mark it as Spam or Junk. However, if you opened the email, do not click on any links.

  1. Temporary Holiday Jobs. Retailers typically hire seasonal workers to help meet the demands of holiday shoppers. Shippers and delivery services are top holiday employers this year because of the increase in online orders and the need to get most of these packages delivered before Christmas. These jobs are a great way to make extra money, sometimes with the possibility of turning into a long-term employment opportunity. However, jobseekers need to be wary of employment scams aimed at stealing money and personal information from job applicants. Keep an eye out for opportunities that seem too good to be true.
  2. Look-Alike Websites. The holiday season brings endless emails offering deals, sales and bargains. Be wary of the emails you receive and the links enclosed. Some may lead to look-alike websites that are created by scammers to trick people into downloading malware, making dead-end purchases and sharing private information. If you are uncertain about the email, do not click any of the links. Instead, hover over them to see where they reroute.
  3. Fake Charities. Typically, 40% of all charitable donations are received during the last few weeks of the year. However, due to the COVID-19 pandemic, many organizations had to cancel their usual fundraising events and awareness campaigns and are now inviting donors to support online. Donors need to be on the lookout for fraudulent charities and scammers pretending to be individuals in need. Avoid impromptu donation decisions to unfamiliar organizations. Responsible organizations will welcome your gift tomorrow as much as they do today. Verify your charity at BBB’s give.org or on the Canada Revenue Agency website. Where possible, donate to the charity through their website and use a credit card.
  4. Fake Shipping Notifications. With more consumers making purchases online, there is also an increase in the number of notifications about shipping details from retailers and carriers. Scammers are using this new surge to send phishing emails with links enclosed that may allow unwanted access to your private information or download malware onto your device. They may also try to trick you into paying new shipping fees.
  • Pop-Up Holiday Virtual Events. This year, many local in-person events such as pop-up holiday markets or craft fairs, have moved online. Scammers are creating fake event pages, social media posts, and emails, charging admission for what used to be a free event. The goal is to steal your credit card information. Confirm if there is an admission fee for the virtual event on the event’s website. In the cases where there is a charge, use a credit card. If the event is free, watch for scammers trying to claim otherwise.
  • Top Holiday Wish List Items. Low or ridiculously priced luxury goods, jewelry, designer clothing and electronics are almost always cheap counterfeits and knockoffs. This year, the Galactic Snackin’ Grogu Animatronic (aka Baby Yoda) and game consoles are some of the items in high demand. Be very cautious if you are considering to purchase these high-value items from individuals through social sites.
  • Puppy Scams. Many families, especially those with children, may be considering to add a furry friend to their household this year. However, you could fall victim to a pet scam, which are on the rise this year. Request to see the pet in person before making a purchase.

Shop Safe, Shop Smart this holiday. Read more at www.bbb.org/all/holiday

About the BBB serving Central Virginia:

BBB serving Central Virginia serves Richmond, the Tri-Cities, Charlottesville, and Fredericksburg, as well as 42 surrounding counties from Fauquier to Mecklenburg and Northumberland to Amherst. The nonprofit organization was established in 1954 to advance responsible, honest, and ethical business practices and to promote customer confidence through self-regulation of business. Core services of BBB include business profiles, dispute resolution, truth-in advertising, scam warnings, consumer and business education, and charity review.

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