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Knock Their Socks Off

June 2 @ 11:45 am - 1:00 pm

Free

LEARN…

– How to tell if you’re not really hearing them
– 3 ways to fix the problem

TOPIC: KNOCK THEIR SOCKS OFF…

Minimize rework and customer complaints. Learn 5 ways to tell if you’re not truly HEARING your customers. Learn how to fix it, and how to help your teammates be better at it too. This presentation is all about troubleshooting and fixing errors and unhappy customers, by going right to the source: YOU!

SPEAKER: LAURIE KUMMER…

Laurie Cassidy Kummer has 25 years of experience in operational management and process management and is Six Sigma Greenbelt certified. She specializes in using organizational and analytical skills to save companies money. Laurie founded Cassidy Business Consulting after years of working within companies to streamline their processes, and now specializes in making businesses of all sizes more profitable.

DETAILS…

Tuesday June 2nd from 11:45 to 1pm

FREE! Lunch is included.

THE BOSS SERIES…

The Business Owner Success Series (BOSS) is designed specifically to provide Fredericksburg area small businesses with practical, actionable advice. We bring in experts to share guidelines, tips, and answer specific questions to help us improve ourselves and grow our businesses. Meetings are held on the 1st and 3rd Tuesday at lunchtime.

Please RSVP at https://www.websitesforanything.com/boss/

Details

Date:
June 2
Time:
11:45 am - 1:00 pm
Cost:
Free
Event Category:
Event Tags:
,
Website:
https://www.websitesforanything.com/boss/

Venue

Websites For Anything
10822 Courthouse Road
Fredericksburg, Virginia 22408 United States
+ Google Map
Phone:
540-376-7008
Website:
https://www.websitesforanything.com

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