July 16 @ 11:45 am - 12:00 pmFree
Rob will be covering the benefits and process to finding customers that are indifferent to cost, quality or convenience – customers who will buy repeatedly and RAVE about you to their colleagues and friends. We’ll dive into understanding NPS and what you really MUST DO to get these raving lunatics on your side. Did I say lunatics? I meant customers. Glad you were paying attention!